One of the strongest ways to improve your customer lifetime value is by creating compelling experiences that your customers want to return for again and again. Consistent and seamless experiences from the curbside to the dining room, personalized offers, and engaging loyalty programs work together to foster customer loyalty. Join this webinar to learn how your company can join industry-leaders who are using location infrastructure to:
- Deliver a consistent, valuable customer experience that fosters brand loyalty
- Adopt innovative strategies to improve the quality of on-premise and in-app experiences using location
- Optimize staff efficiency with live ETAs and location-powered order firing.
Kevin Vasconi, chief information officer for Wendy's, joins CREATE to share a closer look at how the burger brand is making major investments in both employee- and consumer-facing tech. Hear what trends Vasconi, who previously helped build Domino’s into a tech leader, is watching now and how digital innovation, AI, automation and the metaverse are transforming the restaurant experience.
Kieran Donahue, chief marketing officer for IHOP, joins CREATE for an in-depth discussion on how the brand is transforming its customer experience through digital innovation and spearheading a new loyalty program. Learn how the value proposition is evolving for today’s consumer and why the secret to connecting with today’s consumer is “all about joy.”
Packed with insights, ideas and new products, this one-of-a-kind interactive digizine provides the intel foodservice professionals will need to advance their business in 2022 and beyond.
It’s no longer enough for a restaurant menu simply to be packed with delicious food. Today’s menus live at the intersection of multiple trends and need to pull their weight — boosting labor efficiencies, cutting waste, adapting to supply chain headaches and improving margins, all while keeping customers happy. CREATE is proud to welcome two leading corporate chefs, Shane Schaibly of First Watch and Jimmy Wang of Panda Express, to share how they’re navigating today’s culinary, tech and consumer trends to build menus designed for maximum profitability.
The Emerging Restaurateur Live Learning Series is a one-of-a-kind digital forum where emerging brand leaders can access exclusive data-driven insights and connect with the industry’s most innovative minds for new ideas and practical business tips to chart a course for future growth.
These sessions were moderated by Nation's Restaurant News Editor-in Chief Sam Oches & Savory Restaurant Fund Managing Director Andrew K Smith. View the sessions on demand now.