In this episode of Take-Away with Sam Oches, Sam talks with Adam Oldenburg, the CEO of Toppers Pizza, a Wisconsin-based franchise with 72 locations and aspirations to scale far beyond that. Adam started with Toppers 17 years ago as a delivery driver and was announced as founder Scott Gittrich’s successor as CEO just a few months ago. He joined the podcast to talk about Toppers’ decision to build its own point-of-sale system and how it’s benefitting Toppers in its efforts to scale.
In this conversation, you’ll find out why:
- Working your way up through one brand gives you a unique perspective on your people
- You don’t stumble into positions of leadership
- A founder is a great sounding board for your ideas
- Building your own point of sale system is an incredible competitive advantage…
- …but building your own platform is also a huge commitment that takes a while to pay off
- You can’t stop the technological revolution
- The relationship between restaurants and third-party delivery is still cloudy
Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com.